Shruti Anand, KIIT Law of School, KIIT University, Bhubaneshwar
ABSTRACT
This article deals with The banking ombudsman scheme 2006. To begin with, it explains in brief the functions of ombudsman and its appointment, tenure and authority. Furthermore, it elaborates the grounds of complains to ombudsman alongside the procedure to file that complain. In addition to that, the article also illustrates the reasons on which banking ombudsman can reject the complaint. And finally the article deals with statistics of functions performed by ombudsman with a brief comparison of the performance of Banking Ombudsman (2019-2020).
Keywords: Ombudsman, Complain, Banking, complaint
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